As the founder of Medics Connect, my vision was to pioneer a breakthrough in healthcare by introducing Teleradiology services to Yemen, the Arab world, and the Horn of Africa.

From the start, the company has positioned itself as a leader, providing 24/7/365 coverage for hospitals and diagnostic centers. Beyond delivering advanced technology, we offer comprehensive solutions that cover the full scope of radiology business requirements in the most efficient and cost-effective way.

Our services include expert consultations and reporting across multiple imaging modalities, such as:

• • Computed & Digital Radiography (CR/DR)
• • CT Scans
• • MRI Scans
• • Nuclear Medicine Scans
• • Mammography

Through our secure digital platform, we enable the safe transmission of medical images between locations, allowing highly qualified radiologists to provide accurate interpretations and reports that directly support better patient outcomes.

For me, this company is not just a business—it is a **personal mission** to bridge medical gaps, connect patients with world-class expertise, and drive a real revolution in medical technology across the region.

As the founder of Bashuaib Medical Services, I established the company with a team of highly qualified healthcare professionals to introduce innovative solutions in Teleradiology, Telemedicine, Medical Tourism, and Hospital Management in Yemen. Our mission is to reshape healthcare delivery, making it more accessible, efficient, and patient-centered.

Core Services:

Teleradiology: Providing fast, accurate image interpretation through advanced technology and expert radiologists, enabling secure remote diagnostics even in remote areas. Telemedicine: Connecting patients with healthcare providers virtually for consultations, follow-ups, and medical advice in a secure, HIPAA-compliant environment. Medical Tourism: Partnering with leading institutions to help Yemeni patient’s access world-class treatments, while managing logistics and personalized support. Hospital Management Consulting: Assisting hospitals to optimize operations, streamline workflows, and implement strategic improvements that enhance patient care and efficiency.

Through these services, Bashuaib Medical Services is driving positive transformation in healthcare**, empowering institutions and improving patient outcomes across the region.

Led a key initiative to develop and modernize the Armed Forces hospitals in Yemen**, focusing on both infrastructure and human capital. My role included:

Training hospital directors and medical managers through specialized lectures and workshops to enhance leadership, administration, and healthcare management skills. Preparing hospitals to achieve healthcare quality standards ensuring compliance with best practices and improving patient safety and care delivery.

This project significantly contributed to strengthening the healthcare system within the military sector, elevating service quality, and building sustainable institutional capacity.

Introduction

In 2013, I took on the role of Polyclinic Director at Saudi German Health, a position that became a cornerstone in my career. This experience challenged me to balance operational efficiency with patient-centered care, while ensuring sustainable revenue growth.

Leadership & Team Management

Oversaw recruitment, training, coaching, and performance evaluation for staff across multiple departments. Ensured compliance with policies and procedures while fostering a culture of accountability and growth.

Operational Excellence

Managed day-to-day operations of outpatient services, streamlined patient flow, improved scheduling, coordinated departments (clinical, laboratory, pharmacy, nursing, accounts, front office), and enhanced efficiency to boost patient satisfaction.

Patient-Centered Care

Focused on welcoming patients respectfully, resolving queries promptly, and ensuring accurate medical records through the hospital information system (HIS). Coordinated follow-up appointments and promoted excellent service delivery.

Financial & Strategic Responsibilities

Ensured OPD revenue generation exceeded expenditure, monitored patient volumes, launched new projects to enhance profitability, and aligned business objectives with patient care goals.

Continuous Improvement

Regularly reviewed patient flow, service delivery, and staff performance. Conducted meetings with department managers to align efforts and drive innovation for better service provision and sustainable growth.

Key Takeaway

My time at Saudi German Health taught me that true leadership in healthcare lies in balancing efficiency, patient satisfaction, and strategic growth—ensuring both people and organizations thrive.